Minimum Stay
5 nights unless special circumstances. Payment as set forth herein are required at the time of the reservation to confirm the reservation.
Extended Stay Rates Bookings Discounts
You can receive a 10% discount on all rates for any reservation of 22 days or longer. See below for terms and deposits applicable to extended stay.
Payments and Refund Policies
All reservations including extended stays payment in full must be received upon the date of the reservation. The reservation will be confirmed or rejected within 72 hours. All confirmations are subject to the funds being credited to my merchant account.
Cancelation Policy
CANCELATION WITHIN 180 DAYS OF FIRST DATE OF ARRIVAL:
If a guest cancels a reservation within 180 days of the first date of arrival of the reservation there are no refunds. However, to the extent that any days in the reservation are rebooked and the reservation has completed then those amounts will be refunded less a $200.00 cancelation administration fee and less 3.5% of the amount of the day(s) refunded.
CANCELATION MORE THAN 180 DAYS OF FIRST DATE OF ARRIVAL:
If a guest cancels a reservation more than 180 days from the first date of arrival of the reservation the full amount of the reservation is refunded less a $200.00 cancelation administration fee and less 3.5% of the total amount of the reservation.
Condo Rules and Regulations
All guest to abide by and agree to be bound by the rules and regulations of Valley Isle Condo Homeowner's Association. Any violation of the rules or regulations by the Guest that results in the guests having to leave the premises prior to the end of their stay, will not entitle the Guest to any refund nor result in any refund for any days in which guests had to leave the premises as a result of the Guest's violation of the rules or regulations.
Miscellaneous
Any reservations that are on "hold" will not be cancelled or released except for non-payment of the balance when due.
These terms and conditions are effective for all reservations taken after September 1, 2012. All reservations prior to that date shall be subject to the prior terms and conditions at the time the reservation was made.
Exceptions are occasionally made so please call Kenn Ellner at 650-346-4573 to determine if an exception can be made to these terms and conditions.
My Hawaii State Id # Is TA 183650918401 GE 183650918401On Island Contact Is Trinity Maid Service Phone: 808 667 6938 Fax: 808-661 8423 Email: info@trinitymaidcompany.com.